At Casa Lou Lou we strive to serve our customers all over the world with our products. That's why we offer international shipping, so you can enjoy our products from every corner of the world.

Our international shipping service is designed to be fast, reliable and efficient.

We work with reputable courier services to ensure that your order reaches you safely and on time, wherever you are. When placing an international order, it is important to take into account possible additional shipping costs, delivery times and customs procedures. These may vary depending on the country of destination.

We aim to deliver your international order as quickly as possible, but please note that delivery times may vary depending on distance and any customs clearances that need to be completed.Whether you live on the other side of the world or just in are looking for a unique product that is not available locally, our international shipping service makes it possible to enjoy our products wherever you are.

We look forward to delivering your order to you safely.

The Netherlands:

Standard shipping: €6.95

Delivery times: 2-5 working days

Free shipping from €50

Belgium:

Standard shipping: €12.95

Delivery times: 2-7 working days

Free shipping from €100

Germany:

Standard shipping: €12.95

Delivery times: 2-7 working days

Europe (outside the Netherlands, Belgium and Germany):

Standard shipping: €12.95

Delivery times: 2-10 working days

Other countries (worldwide):

Standard shipping: €21.95

Delivery times: 2-15 working days

Returning a product is easy. You can do this by logging into your account, selecting the relevant order and following the returns procedure. Please note: Since almost all of our products are custom-made for each customer, we cannot always accept returns.

Since almost all of our products are custom-made for each customer, we cannot always accept returns. This is not only because of the costs for us, but also because of the environmental impact. We invest significant resources in producing and shipping orders. To avoid returns, we kindly ask you to consider carefully before placing your order.

We are always ready to answer any questions and help you choose the perfect product. Please note that due to the custom nature of our wall art, returns are not always possible. We will only start production of your order after we have received all your wishes and choices.

Please note that return costs are at your own expense. We strive to provide our customers with the best possible service, but we ask for your understanding for the administrative and logistics costs associated with processing returns. These costs amount to €6.95 and will be deducted from the amount to be returned.

Once we have received and processed your returned product, we will refund the amount as soon as possible. This may take several business days depending on your payment method and your bank's processing time.

If the product is defective or damaged upon receipt, please contact our customer service immediately. We will solve the problem for you as quickly as possible and arrange a return if necessary.

If you have any other questions about returning a product, please feel free to contact our customer service team. We are ready to help you and answer all your questions.

Our dedicated team is ready to answer all your questions and support you with any issues you may have. Please feel free to contact us by phone or email during our opening hours. We strive to make your experience with us as smooth and enjoyable as possible. We look forward to serving you